HOW DO I PAY ?
We accept payment for your order from the following cards: Visa, Visa Debit, MasterCard and American Express.
We also accept payment through PayPal, in-store Gift Cards and supplied Coupon Credit codes.
WHO PROCESSES MY PAYMENT AND IS IT SAFE TO ORDER ONLINE?
We use a 3rd party payment gateway.
You can be assured that our payment gateway providers are completely safe and trusted in handling and processing all your payments with our store! We use industry-standard encryption systems for potentially sensitive information, such as your name, address and any other critically sensitive information you provide us with like your credit / debit card details. Information passed between your computer or electronic device and our website cannot be read in the event of someone else intercepting it.
I’M TRYING TO FINISH MY ORDER BUT THE PRICE CHANGES AT THE CHECKOUT, WHAT IS CURRENCY CONVERSION?
Currency conversion can be a tricky thing to understand if you have never heard of it before, but we’re going to make it as easy to grasp as possible!
If you live in the US, you will pay for your order in USD (US Dollars), however, $1 USD may not necessarily equal $1 pound, Euro, Yen, Stirling or Canadian Dollars.
$1 USD can be worth more or less, once it is converted to another nation's currency.
Because we are a North American based company, upon checkout of your order, the total amount will convert into USD, (US Dollar). Rest assured you will ONLY be charged in your local currency, - the amount that was displayed before reaching the final checkout page.
HOW DO I KNOW THAT YOU HAVE RECEIVED MY ORDER?
Once you have successfully placed an order, you will be redirected to an order confirmation message, which will contain your order ID number. This information will also be emailed to you. This email may take up to 30 minutes to be received in your inbox, please check your spam folder to ensure your confirmation email hasn’t been sent there instead.
Once our team at our warehouse have processed your order, you will receive a secondary email to let you know that your order has been shipped. Once again, if an email does not appear to have been received, please check your spam folder.
WHEN WILL I BE CHARGED?
When you reach the final billing page and submit your order, your payment will be accepted as soon as you hit the 'Pay' button at the checkout